Your Questions, Answered

  • Not exactly — but for many people, we're exactly what they need. Garrett Health Services provides acute care, medication refills, follow-up care, and ongoing care plans for adults who need a reliable provider without the wait. If you don't have a primary care provider or can't get in to see one, we can help bridge that gap. We do recommend establishing primary care for chronic disease management and preventive care.

  • No. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

  • You must be physically located in the state of Tennessee at the time of your visit. All visits are done virtually.

  • No. This is a cash-pay practice with transparent pricing.

  • Prescriptions may be provided when appropriate. Controlled substances are not routinely prescribed.

  • Services are available to adults 18 and older.

  • Yes. All visits are confidential and conducted through a HIPAA-compliant platform.

  • Telehealth appointments are available weeknights 5–8pm and weekends. Questions and messages are monitored Monday–Friday 9am–7pm and weekends 9am–5pm.